BillDesk Statistics By Financial, Users And Employee (2026)

Introduction

BillDesk Statistics: BillDesk has significantly influenced India’s digital payment ecosystem for more than twenty years, serving as a fundamental support for bill payments, utility settlements, and enterprise-level payment solutions. Its offerings facilitate millions of transactions each day across various sectors, including utilities, telecommunications, insurance, banking, and e-commerce, thereby shaping the manner in which businesses and consumers manage recurring payments and large-scale collections.

As the digital payments sector in India undergoes rapid transformation, the statistics associated with BillDesk narrate a tale not only of magnitude but also of evolving dynamics in growth, profitability, and infrastructure. Primarily operating as a B2B payment gateway, it connects over 20,000 billers with numerous financial institutions, allowing for secure, online, and recurring payment transactions. Continue reading to discover essential statistics and trends that characterize BillDesk’s performance and its overall market standing.

Editor’s Choice

• BillDesk supports more than 20,000 billers as of March 2024.
• BillDesk’s revenue from operations reduced to Rs 2,334 crore during the fiscal year ending March 2024 from Rs 2678 cr. in FY23
• BillDesk’s offerings supply to both B2B clients (such as banks and enterprises) and B2C utilities/consumers through billers.
• General Atlantic is the principal stakeholder in BillDesk, possessing a 14.2% equity share.
• As of May 25, BillDesk employs 750 individuals.
• BillDesk manages around 150 million API requests daily through its payment and bill-payment services.
• BillDesk has invested in two companies, namely NPCI and Loyalty Rewardz.

BillDesk Key Statistics

General BillDesk Statistics

• BillDesk, a Series D corporation located in Mumbai, India, was established in 2000 by Srinivasu M N, Ajay Kaushal, and Karthik Ganapathy.
• BillDesk has successfully secured USD 186 million in funding from notable investors such as Visa, General Atlantic, and Clearstone Venture Partners, currently holding a valuation of ₹11,400 crore.
• The company faces competition from 417 active rivals, which include 58 that are funded and 29 that have exited the market. Among its primary competitors are well-known firms like Stripe, Razorpay, and PayU.
• In FY24, revenue from operations decreased to ₹2,334 crore, a decline from ₹2,678 crore in FY23, reflecting a year-on-year drop of 12.8%.
• Net profit experienced a decline, decreasing to ₹121 crore in FY24 from ₹142 crore in FY23, which represents a 14.8% reduction.
• As of March 2024, the platform manages over 4 billion transactions annually.
• BillDesk supports more than 20,000 billers as of March 2024.
• The payment gateway processes over 150 million API calls each day as of March 2024.
• The payment gateway market in India is projected to reach USD 2.07 billion by 2025, highlighting BillDesk’s significance in an expanding industry.

BillDesk Associated Legal Entities Statistics

BillDesk Financial Statistics

• In FY23, B2B fintech company BillDesk saw its revenue decline by 12.8% year-on-year in the fiscal year ending March 2024.
• BillDesk’s revenue from operations reduced to Rs 2,334 crore during the fiscal year ending March 2024 from Rs 2678 cr. in FY23
• BillDesk generates revenue by imposing fees for the settlement and processing of electronic transactions, which accounted for more than 70% of its total operating income of Rs 1,591 crore in FY24.
• Around 16% of BillDesk’s earnings came from handling loyalty plans for clients, while the remainder was generated through the sale of products such as e-top-up and PINS subscriptions, along with other operating activities.
• BillDesk generates Rs 112 cr in non-operating revenue from gains and interest on financial assets. Its revenue rose to Rs 2,446 crore in FY24, down from Rs 2,765 crore in FY23.
• For the payment company, services and bank fees had been the largest cost center, accounting for 78.8% of the overall expenditure.
• BillDesk’s employee benefit costs grew by 22.4% to Rs 300 cr.
• Costs on data, legal, communication, and information technology pushed the company’s total costs to Rs 2,289 cr during the fiscal year.
• The decline, joined with higher employee costs, led BillDesk to report a 14.8% drop in profit to Rs 121 cr. in FY24 from Rs 142 cr. in FY23.
• On a per-unit basis, the company spent Rs 0.98 to earn every rupee during the year. By the end of FY24, BillDesk’s current assets stood at Rs 2,612 cr, which included Rs 930 cr. in bank and cash balances.

(Source: img-cdn. publive.online)

BillDesk User Statistics

• BillDesk accommodates over 20,000 billers, which encompass utilities, telecommunications, insurance, DTH, and various recurring payment services (as of March 2024).
• The platform asserts that it processes approximately 60% of online bill payments in India, thereby establishing a leading role among bill payment gateways.
• Its clientele comprises banks, financial service providers, e-commerce merchants, utility companies, and large corporations.
• BillDesk’s offerings supply to both B2B clients (such as banks and enterprises) and B2C utilities/consumers through billers.
• Utilizing its comprehensive platform, it provides services for recurring payments, bill settlement, loyalty program management, and prepaid account functionalities (including PINS and top-ups).
• The scope of its services ranges from small billers (like local utilities and subscription services) to large-scale national enterprises (such as banks, telecom companies, and major utilities).

BillDesk Shareholding Statistics

• General Atlantic is the principal stakeholder in BillDesk, possessing a 14.2% equity share.
• Foreign Direct Investment (FDI) investors together hold 13.1%, indicating robust international support.
• Visa has a notable 12.6% stake, underscoring its strategic partnership with global payment leaders.
• M N Srinivasu, one of the co-founders, retains 10.9%, making him the leading individual shareholder.
• Ajay Kaushal, another co-founder, possesses 10.2% of the company’s shares.
• Karthik Ganapathy, also a co-founder, holds 8.5% of the equity.
• Temasek, an investment firm based in Singapore, owns 8.5%, enhancing BillDesk’s institutional attractiveness.
• March Capital, a venture capital investor, has a 5.4% ownership.

An Employee Stock Ownership Plan (ESOP) accounts for 3.9%, designated for employees.

(Reference: coinlaw.io)

BillDesk Fees Statistics

• Net-banking fees in a BillDesk plan are listed as Rs 16 for HDFC/SBI, Rs 12 for ICICI/Axis, and Rs 6 for other banks per transaction, reflecting a fixed-fee structure.
• Payments made via wallet and cash cards through BillDesk are occasionally charged a flat fee of Rs 8 per transaction, which stands in contrast to the percentage-based MDR applicable to card transactions.
• Preliminary estimates suggest that BillDesk’s overall take rate is approximately 0.3% MDR on the total payment volume (TPV) processed through its gateway.
• With TPV reportedly increasing at about 20% year-over-year, the low-take-rate model resulted in “very healthy” profit margins during BillDesk’s initial scaling years.
• Transactions made with credit cards through BillDesk may incur around 0.85% MDR for major networks such as Visa/MasterCard/RuPay, according to specific pricing tables.
• Public filings indicate that BillDesk generated revenue from operations amounting to Rs 2,442.8 crore in FY22, reflecting a 15% increase from Rs 2,124.2 crore in FY21, despite facing margin pressures.
• During the same fiscal year, BillDesk’s profit after tax decreased by 39% to Rs 149.6 crore, underscoring the vulnerability of unit economics to escalating costs within a sub‑1% fee structure.
• Industry insights reveal that BillDesk processed over Rs 10 trillion in total payment volume (TPV) and handled 4 billion transactions annually by FY23, establishing scale as the primary factor driving its low-MDR economics.

(Reference: coinlaw.io)

BillDesk’s Employee Statistics

• As of May 25, BillDesk employs 750 individuals. This total represents a decrease of 43.0% compared to the employee count on May 24.

BillDesk’s Investments and Acquisitions Statistics

• BillDesk has invested in two companies, namely NPCI and Loyalty Rewardz.
• Additionally, BillDesk has acquired two companies, which include Jocata and Loylty Rewardz.

BillDesk API Performance Statistics

• BillDesk manages around 150 million API requests daily through its payment and bill-payment services.
• The platform accommodates more than 4 billion transactions each year, demonstrating a strong infrastructure capability.
• BillDesk collaborates with numerous banks and billers, facilitating extensive settlements and reconciliations.
• Enterprise customers and significant utilities depend on BillDesk’s system, which features an uptime surpassing 99.9%.
• Established in 2000, BillDesk’s infrastructure has progressively expanded to support the surge in digital payments in India.

BillDesk Founders Statistics

• Ajay Kaushal, Co-Founder and Director of BillDesk. He is also an angel investor in one startup and holds a position on the board of one company.
• Srinivasu M N, Co-Founder and Director of BillDesk. He is a board member of one company.
• Karthik Ganapathy, Co-Founder and Vice President of BillDesk.

BillDesk Competitors Statistics

BillDesk Recent Development Statistics

• As of March 2024, BillDesk’s operational revenue decreased to Rs 2,334 crore, in contrast to Rs 2,678 crore in FY23.
• In FY24, the platform handled over 4 billion transactions, catered to more than 20,000 billers, and experienced a 12.8% decline in operating revenue, resulting in a net profit of Rs 121 crore.
• BillDesk purchased Worldline India’s merchant acquiring division for Rs 650 crore, enhancing its offline POS network and bolstering its competitive stance against rivals.

Conclusion

According to data from 2024 to 2026, BillDesk continues to hold its status as a leading, highly profitable, and trusted veteran within the Indian fintech sector, managing a substantial volume of recurring billing and payments. Nevertheless, the company is undergoing a transition from a phase of rapid growth to one that is stable, mature, and experiencing slight contraction, with fierce competition posing challenges to its market dominance. BillDesk is recognized as one of the oldest and most resilient digital payments platforms in India.

In spite of a significant pause in its acquisition goals and a re-evaluation of its valuation, it maintains its unicorn status, which reflects the robustness of its core business model that is anchored in recurring bill payments, enterprise clients, and extensive geographic reach. Its consistent compliance record and absence of reported outages emphasize its operational reliability, even amidst fluctuations in global fintech markets.

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