Zoom Statistics By Market Share, Revenue And Users (2026)

Introduction

Zoom Statistics: Zoom is a video conferencing application designed primarily for business purposes. Founded by Eric Yuan in 2011, it was officially launched in January 2013. Zoom may very well be the most widely used web conferencing application globally. However, this was not the case until quite recently.

Although approximately 400,000 individuals registered for the service in the first month following its launch, the pandemic significantly increased its user base. Current statistics indicate that the same number of users now utilize the application in just one day. Furthermore, Zoom has even become synonymous with web conferencing.

In this report, you will find the latest and most pertinent Zoom statistics to enhance your understanding of this product.

Editor’s Choice

1. Zoom is projected to generate approximately USD 4.85 billion in revenue by 2025.
2. Zoom commands a significant 55.91% share of the videoconferencing software market.
3. In Q2 2021, Zoom ranked as the 7th most downloaded application in the United States.
4. Zoom hosts 3.3 trillion meeting minutes yearly. This is a 65% increase from the previous year.
5. In February 2023, more females (50.41%) go to the Zoom website than males (49.59%).
6. The net income of Zoom became 103.71 million in the fiscal year 2023.

General Zoom Statistics

• Zoom is projected to generate approximately USD 4.85 billion in revenue by 2025.
• Zoom achieved USD 4.6 billion in revenue in 2024.
• In 2024, Zoom reported a net income of USD 1 billion.
• In 2023, it was reported that Zoom generated USD 4.6 billion in revenue.
• In the fourth quarter of 2023, Zoom was downloaded 38 million times.
• As of January 2023, the Zoom website held the 52nd position globally.
• During the pandemic, Zoom emerged as the fastest-growing application, with a 2900% increase in meeting participants.
• As of January 31, 2022, Zoom Communications operated 17 subsidiaries.
• Zoom serves 192,600 enterprise customers.
• In 2021, the average duration of a Zoom meeting was 54 minutes.
• Throughout the pandemic, Zoom’s valuation surged to USD 100 billion, reflecting a 383% increase in its value since 2020.

Zoom Market Share Statistics

• Zoom commands a significant 55.91% share of the videoconferencing software market.
• It is regarded as one of the top software solutions for webinars and meetings.
• The second most favored software globally is Microsoft Teams, which possesses a market share of 32.29% in the videoconferencing software sector.

Zoom Mobile App Statistics

• In February 2023, the Zoom mobile application generated USD 1 million in revenue. This revenue was comprised of USD 600,000 from Zoom’s iOS applications and USD 400,000 from its Android applications.
• During the same month, the Zoom app was downloaded 14 million times, which included over 9 million downloads on Android and more than 4 million installations on iOS.
• The Zoom One app emerged as the highest-grossing Zoom application in February 2023, generating over USD 600,000 in revenue for that month alone, while also being the most downloaded Zoom app with 4 million downloads among the 12 available Zoom applications on both Android and iOS platforms.
• In this timeframe, total downloads of the Zoom app reached approximately 90 million, with the majority originating from the Google Play Store.
• In Q2 2021, Zoom ranked as the 7th most downloaded application in the United States.
• The Zoom applications collectively saw over 8 million downloads during this period, with a significant portion of downloads in the US coming from the Apple App Store.
• In Europe, the Zoom app was also the 7th most downloaded application in Q2 2021, accumulating over 13 million downloads during that timeframe.
• In Asia, Zoom downloads were around 50 million, predominantly from the Google Play Store, which accounted for nearly 40 million downloads, compared to over 10 million from the iOS App Store.
• Globally, in Q2 2022, Zoom was the 17th most downloaded application, with approximately 40 million downloads, most of which were sourced from the Google Play Store.
• The Zoom app marketplace featured over 1,000 applications and integrations in 2021.

Zoom Users Statistics

• Zoom has exceeded 300 million daily active users, signifying that a substantial number of individuals participate in Zoom meetings each day.
• This total includes both free and paid users. Since December 31, 2019, this marks an extraordinary growth of 2900%, given that the platform had merely 10 million users at that point in time.
• Furthermore, Zoom presently caters to 470,000 paying business clients.

(Reference: demandsage.com)

Zoom Financial Statistics

• As of March 6, 2023, Zoom’s market capitalization stood at USD 20.66 billion. This represented a decline of USD 1.35 billion from the USD 22.01 billion market capitalization that Zoom reported a month earlier.
• Zoom’s research and development expenditures more than doubled between 2021 and 2022. Specifically, these costs rose from USD 164.08 million in the 2021 fiscal year to over USD 362.9 million in the 2022 fiscal year.
• In May 2022, Zoom acquired Solvvy. This merger was intended to enhance Zoom’s customer support services and capitalize on new opportunities within the contact center industry.
• In November 2021, Zoom abandoned its planned acquisition of Five9, which was valued at USD 14.79 billion. The deal was rejected by Five9 shareholders due to the modest 13% increase in the value of their shares that the acquisition price represented.
• During the 2022 fiscal year, Zoom allocated over USD 1.135 billion to sales and marketing, an increase from the more than USD 684.9 million spent in 2021.
• As of January 31, 2022, Zoom had 2,725 customers, each contributing USD 100,000 annually. This is in contrast to the 1,644 clients who generated similar revenues in 2021 and the 641 clients in 2020.

Zoom Revenue Statistics

• In 2023, Zoom experienced a 24% growth in enterprise revenue. Furthermore, the company reported a 27% free cash flow margin alongside a 35.9% non-GAAP operating margin.
• During the fiscal year 2022, Zoom Video Communications achieved $4.1 billion in revenue, marking a 55% increase from the $2.651 billion earned in 2021. In 2020, the company generated USD 622 million, while in 2019, it reported USD 330.52 million.
• In Q4 2022, Zoom’s GAAP income from operations was $251.8 million, reflecting a decrease from the USD 256.1 million recorded in Q4 2021.
• Revenues from the APAC and EMEA regions accounted for 33% of Zoom’s total revenues in the fiscal year 2022. This was an increase from the 31% revenue share from these regions in 2021 and 19% in 2020.
• During the fiscal year of 2022, Zoom announced a net income of USD 1.375 billion, exceeding the net income of USD 672.3 million recorded in 2021 and the USD 25.3 million from 2020.

Zoom Meeting Minute Statistics

• Zoom hosts 3.3 trillion meeting minutes yearly. This is a 65% increase from the previous year.
• The term annual meeting minutes refers to the total minutes spent on Zoom meetings within the whole year. As per analysts at Zoom, this is obtained by multiplying the total minutes for the last month of the quarter by 12.
• There have been 45 billion annual webinar minutes for Zoom. This is an increase of 7.14% from the previous year, when 42 billion annual webinar minutes had been counted.
• April 2020 saw webinar minutes increase by 14 times compared to the previous quarter.

Zoom Usage Statistics

• On January 31, 2022, Zoom was used by about 191,000 enterprise customers, up from 141,100 in 2021 and 54,600 in 2020.
• From 2020 to 2021, Zoom was used in more than 200 countries and regions. Among all of these regions, Wednesdays, Tuesdays, and Thursdays became the most common days to have a Zoom meeting.
• According to estimates made in March 2023, Zoom was used by over 114,779 firms globally for web and video conferencing purposes. Some large firms, employing more than 10,000 people, using Zoom include Children’s Healthcare of Atlanta, Stanley Black & Decker Inc, Northwell Health, Pearincorg, and the State of Louisiana.
• As of March 2023, 57,762 corporate Zoom customers employ between 0 and 9 people. Meanwhile, 17,090 Zoom clients employ between 10 and 19 people, and 38,360 Zoom clients employ between 20 and 49 people.
• The total number of visitors on the Zoom website in January 2023 reached 870.2 million users. As compared to December 2022 (768.8 million), this number is higher, but lower than in November 2022 (985.5 million).
• In January 2022, Zoom had approximately 509,800 customers with more than ten employees, a rise from 467,100 in 2021 and 81,900 in 2020.
• Zoom Phones made more than 4 million sales by August 2022, three years and seven months after their launch in January 2019. Moreover, Zoom Phone had over 700,000 licenses in the second quarter of 2022.
• The number of Zoom downloads in Q2 2022 reached 5 million downloads in the United States; most of these downloads came from the Apple App Store (3 million), while the rest came from the Google Play Store (2 million).

Zoom Demographic Statistics

• In February 2023, more females (50.41%) go to the Zoom website than males (49.59%).
• Also, the major age group among those who visited the Zoom website in February 2023 was the age group of 25-34. The number of visitors from the age group 25-34 was 30.66%, while those in the age group of 18-24 was 24.6%, and those in 35-44 was 19.49%.
• As of February 2023, the percentage share from the US towards Zoom website visitors was 42.33%.
• The other top countries that made contributions in terms of the number of Zoom website visitors included India with 3.97%, Canada with 4.29%, Japan with 4.17%, and the UK with 3.75%.
• As per the report in March 2023, out of all Zoom video conferencing customers, the US had 62.03% of the Zoom video conferencing customers.
• The UK was second with 10,858 customers (6.14%), followed by Canada with 9,518 customers (5.39%).

Zoom Downloads Statistics

• Zoom has managed to achieve 37 million app downloads in the US for the year 2022. There is a tremendous difference between Zoom and the second most downloaded app in the United States.
• Microsoft Teams comes second in terms of the most downloaded apps in the US. The platform has registered 25 million app downloads.
• In addition, in accordance with Okta’s Business at Work Report 2023, Zoom is the most popular application added to productivity requirements. 48% of Okta’s Microsoft 365 users utilize Zoom compared to 45% reported in 2021.
• The app has been downloaded 21 million times in Europe, the Middle East, and Africa (EMEA) and 23.34 million times in North America & Latin America (NALA).

(Reference: demandsage.com)

Zoom Employee Statistics

• According to its annual report from January 31, 2022, Zoom employed 6,787 people on a full-time basis. Of this figure, 4,009 worked in the United States while 2,778 were foreign employees.
• According to the same figures for January 2022, Zoom’s workforce comprised 68.4% males, while females comprised 30.7%.
• Whites made up most (53.4%) of the Zoom US workers as of January 2022.
• The next races included Asians (22.4%), Hispanics (6.5%), blacks (4.9%), multiracial people (2.8%), native Hawaiian or Pacific Island (0.5%), and indigenous Americans (0.3%). The rest (9.2%) did not identify with a race.

(Reference: vpnalert.com)

Zoom Net Income Statistics

• The net income of Zoom became 103.71 million in the fiscal year 2023.
• Due to the resumption of offices and educational institutions to offline operations, there was no necessity for Zoom calls, and a decrease in demand was observed, which caused losses and a decrease in net income.
• Furthermore, Zoom stock prices decreased by 42% in the last year, thereby affecting the net income.

(Reference: demandsage.com)

Zoom Users’ Habits And Preferences Statistics

• On January 21st, 2021, Zoom experienced its highest volume of virtual meetings.
• Additionally, September 21st marked the peak for Zoom phone calls, while February 25th was the busiest for Zoom webinars in the same year.
• In 2021, 68% of participants attended Zoom meetings in casual attire. Furthermore, 26% admitted to not showering prior to meetings, yet 47% drew the line at consuming food during sessions.
• A notable 71% of Zoom users in 2021 frequently remarked, “You’re on mute.” Meanwhile, 57% often asked, “Can everyone see my screen?” and 21% requested, “Next slide, please!”
• Moreover, 73% of users participated in happy hour gatherings or game nights, contrasting with 34% who engaged in cooking or fitness classes via Zoom.
• In 2021, 42% of users joined Zoom meetings from their beds. The data also indicates that 21% attended meetings while walking or jogging, and 11% did so while utilizing public transportation.
• When it came to backgrounds, 26% of clients opted for outdoor landscape images during Zoom meetings, 25% chose blurred backgrounds, and 20% utilized business or company-themed backgrounds.
• In 2021, 43% of participants in Zoom meetings only tidied up the areas of their rooms visible on camera.
• The data further reveals that 36% of users experienced interruptions from their pets during meetings, while 39% engaged in side conversations and laughter with colleagues. Additionally, over 40% of parents had their children appear during meetings.

Conclusion

Some of the features provided by Zoom are unique and quite helpful for an evolving world since the use of Zoom can eliminate the need for face-to-face interactions between students, researchers, executives, and other remote employees.

While Zoom is a very useful application for this era, there are also some negatives associated with Zoom.

FAQ